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Douglas Quinby

Vice President, ResearchAtlanta, Georgia United States

Mr. Quinby is a travel industry veteran who enhances Phocuswright's research team with his keen insights, diligent analysis and industry relationships. He is a key contributor to The Global Edition, Special Projects and Custom Research, and oversees The Asia Pacific Edition. Douglas has been designing and leading Phocuswright research for many years, including Phocuswright's U.S. and Asia Pacific Online Travel Overview publications. He has led several seminal studies on social media and traveler reviews, travel agencies, the vacation rental markets in the U.S. and Europe, the local tours and activities market, global distribution systems and more. Douglas is a recognized expert on online travel and travel distribution and is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is also a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
 
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.

Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.


Disruption's Curve - The Phocuswright Conference 2014

Recent Douglas Quinby Travel Research

Technology Innovation
August 2016
The State of Travel Startups 2016
The State of Travel Startups 2016
$495 USDAnalyst: Cathy Walsh, Chetan Kapoor, Douglas Quinby, Maggie Rauch

Every year, hopeful entrepreneurs create hundreds of companies targeting online travel. Many startups launch. Some thrive, some fail. A handful achieve stratospheric success that permanently transforms the industry. This report tracks travel startup and investment developments worldwide, with detailed analysis of regional trends, horizontal and vertical focus.

Technology Innovation
July 2016
Mobile's Breaking Points
Mobile's Breaking Points
Subscribers OnlyAnalyst: Douglas Quinby

Download the presentation deck and audio recording of the July 28, 2016 webinar - in partnership with Google - to explore the travel purchase process through the lens of mobile. Recent research shows that annual getaways are often the biggest discretionary purchase travelers make all year. Is mobile ready for that kind of responsibility?

Consumer Trends
July 2016
The U.S. Car Rental Market: Business as Usual or Poised for Disruption?
The U.S. Car Rental Market: Business as Usual or Poised for Disruption?
$695 USDAnalyst: Robert Lovitt, Douglas Quinby, Maggie Rauch

Travel industry segments don’t come much more consolidated than car rental; in the U.S., three parent companies account for 95% of U.S. car rental revenue. Yet this mature market – large and slow-moving – all but cries out for innovation, just as a slew of disruptive upstarts promise to provide it. This report examines the major trends shaping the U.S. car rental market, including market sizing and projections through 2017, the rental and digital behavior of U.S. leisure and business travelers, and the impact of ride-hailing services on car rental use.

Consumer Trends
July 2016
China Unbounded: The Rapid Rise of China’s Outbound Millions (Chinese)
China Unbounded: The Rapid Rise of China’s Outbound Millions (Chinese)
$895 USDAnalyst: Maggie Rauch, Bing Liu, Mark Blutstein, Ershan Wang, Douglas Quinby

This publication is the Chinese language version of Phocuswright's China Unbounded: The Rapid Rise of China's Outbound Millions.

虽然中国游客已成为一股新兴力量,很多中国人依然不熟悉坐飞机旅行,海外游对他们来说还是新鲜事物。但是伴随着更加繁荣与逐渐放宽的签证限制,人们正在弥补过去未能实现的出境旅游愿望。在2015年,出境旅游的中国公民达1.2亿人次。这一报告是对中国出境游客进行的首次调查,从目的地选择到在线选购习惯和旅行目的地的活动的购买,以及对贯穿整个旅游过程的各种行为和动机都进行了考察。

Consumer Trends
June 2016
Hostels Reimagined
Hostels Reimagined
Subscribers OnlyAnalyst: Douglas Quinby

Download the presentation deck and audio recording of the June 30, 2016 webinar - in partnership with Hostelworld Group and Hostelling International - to explore the five trends that are driving transformation across the global hostel marketplace, including an in-depth discussion with three leaders in the hotel industry.

Social & Search
June 2016
The Rise of Messaging for Travel and Hospitality
The Rise of Messaging for Travel and Hospitality
Subscribers OnlyAnalyst: Douglas Quinby

Download the presentation deck and audio recording of the June 23, 2016 webinar - sponsored by OpenMarket Inc. - to understand how to leverage messaging to connect with travelers and heighten their in-destination experience.

Consumer Trends
May 2016
The Global Hostel Marketplace 2014-2018
The Global Hostel Marketplace 2014-2018
$799 USDAnalyst: Douglas Quinby, Bing Liu, Cathy Schetzina Walsh, Felica Eisenbeis, Deepak Jain

While hostels have long been associated with dorm-style accommodations catering to budget travelers, today’s hostels include a more diverse range of possibilities. Increasingly, hostels feature private rooms and hotel-like amenities, and some chains deliver an upscale experience to rival trendy hotels. And hostel travelers represent an appealing demographic; despite relatively low household income, their passion for travel drives more trips, longer stays and much higher overall spend than other segments. This report presents the findings from Phocuswright’s major research project on the global hostel market, highlighting segment characteristics, trends and opportunities for growth.

Social & Search
April 2016
Chat, Shop, Buy: Messaging as the New Traveler Medium
Chat, Shop, Buy: Messaging as the New Traveler Medium
$695 USDAnalyst: Douglas Quinby

The growth of mobile messaging has been remarkable. Along with traditional SMS or text messaging, mobile chat apps have become the default means of communication for billions around the world. And messaging is evolving rapidly, with numerous apps introducing innovative features and functionality including pictures and video, commerce, brand marketing, customer engagement and more. This report examines the rise of messaging, and the opportunity for travel brands to leverage chat-based services for customer engagement.

April 2016Online Travel Agencies 4Q and Full Year 2015: Mergers and Acquisitions Reshape the Market
Online Travel Agencies 4Q and Full Year 2015: Mergers and Acquisitions Reshape the Market
Subscribers OnlyAnalyst: Chetan Kapoor, Douglas Quinby

Major deals and alliances dramatically altered the online travel agency landscape in 2015. Leading OTAs – including Expedia, Priceline, Ctrip and Bravofly Rumbo – took key steps to strengthen their respective positions. Amid consolidation, worldwide public OTA gross bookings increased 12% in 2015, to nearly US$175 billion.

Consumer Trends
April 2016
China Unbounded: The Rapid Rise of China’s Outbound Millions
China Unbounded: The Rapid Rise of China’s Outbound Millions
$895 USDAnalyst: Maggie Rauch, Bing Liu, Mark Blutstein, Douglas Quinby

While Chinese travelers are an emerging force, many are still new to air travel and the idea of traveling overseas. But with increased prosperity and easing travel restrictions, they are making up for lost time. In 2015, Chinese nationals took 120 million trips abroad. This report is a first-of-its-kind look at the Chinese outbound traveler, examining behaviors and motivations across the travel life cycle, from destination selection to online shopping habits, in-destination purchases and everything in between.

More Douglas Quinby Travel Research