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Douglas Quinby

Vice President, ResearchAtlanta, Georgia United States

Mr. Quinby is a travel industry veteran who enhances Phocuswright's research team with his keen insights, diligent analysis and industry relationships. He is a key contributor to The Global Edition, Special Projects and Custom Research, and oversees The Asia Pacific Edition. Douglas has been designing and leading Phocuswright research for many years, including Phocuswright's U.S. and Asia Pacific Online Travel Overview publications. He has led several seminal studies on social media and traveler reviews, travel agencies, the vacation rental markets in the U.S. and Europe, the local tours and activities market, global distribution systems and more. Douglas is a recognized expert on online travel and travel distribution and is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is also a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
 
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.

Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.


Disruption's Curve - The Phocuswright Conference 2014

Recent Douglas Quinby Travel Research

Consumer Trends
March 2015
The Phocuswright Yearbook 2014: The Year Ahead in Digital Travel (Portuguese)
The Phocuswright Yearbook 2014: The Year Ahead in Digital Travel (Portuguese)
$399 USDAnalyst: Douglas Quinby

Translated into Portuguese: Get the essential data and critical insights you need to understand what's happened and plan for where it's all headed. Designed in an easy-to-read presentation format, the Phocuswright Yearbook 2014 provides a comprehensive, data-led overview of the state of digital in travel.

Social & Search
March 2015
Social DMOs: The State of Social Media and Destination Marketing
Social DMOs: The State of Social Media and Destination Marketing
$299 USDAnalyst: Cathy Schetzina Walsh, Bing Liu, John DiStefano, Chetan Kapoor, Deepak Jain, Douglas Quinby

Social DMOs: The State of Social Media and Destination Marketing analyzes social media practices and perspectives among destination marketing organizations. The report also provides benchmarks for DMOs to evaluate their use of social media, tracks which social networks DMOs use and value, and offers insight into key goals, challenges, tools and techniques related to social media.

Consumer Trends
February 2015
Share This! Europe: Private Accommodation and the New Rental Traveler
Share This! Europe: Private Accommodation and the New Rental Traveler
$895 USDAnalyst: Douglas Quinby, Bing Liu

Europe’s vacation rental market has exploded over the last several years, as would-be renters turned to online resources, and a plethora of startups and incumbents positioned themselves to capitalize on the shift. Europe is now the largest regional market for private rental accommodations, a segment that is increasingly moving from alternative to mainstream as a lodging option for travelers. This report takes a closer look at Europe’s private accommodation and rental landscape, including analysis of rental traveler behavior and trends, as well as online shopping and booking methods.

Market Overview & Sizing
December 2014
Canadian Online Travel Overview Third Edition: 2012-2016
Canadian Online Travel Overview Third Edition: 2012-2016
$995 USDAnalyst: Douglas Quinby, Karen Burka

Canadians are passionate about travel. More than three in four Canadian travelers say travel is important to their lifestyles, significantly greater than their U.S. counterparts. Canada's travel market is often - and almost always unfairly - pegged to its neighbor to the south, under the assumption that a shared border and language would result in similar market dynamics. But nothing could be further from the truth. With a landscape far more vast, but a population little more than a tenth of the U.S., Canada's travel market is home to some distinct characteristics.

Market Overview & Sizing
December 2014
U.S. Online Travel Overview Fourteenth Edition: Online Travel Agencies
U.S. Online Travel Overview Fourteenth Edition: Online Travel Agencies
$1,250 USDAnalyst: Douglas Quinby

The recovery of the U.S. travel market since the recession in 2008 and 2009 has been an uneven one, and so it has been for OTAs. Strong growth in hotels has been countered by headwinds from – and in some cases, tough fights with – airlines. Optimism over an improving economy and travel demand is accompanied by intensifying competition and market complexity, as online travel behemoths TripAdvisor and Google extend their reach deeper into the search-shop-buy funnel.

But the outlook is positive. U.S. leisure travelers seem to have shed their postrecessionary hesitancy and have re-entered the market. The rapid shifts from desktop to mobile are creating new opportunities for OTAs.

Social & Search
December 2014
The State of Social Media in Travel: Facebook Travel Analytics with Socialbakers
The State of Social Media in Travel: Facebook Travel Analytics with Socialbakers
Subscribers OnlyAnalyst: Douglas Quinby

Phocuswright and Socialbakers, a leading social media analytics firm, collaborated to identify, organize and analyze the Facebook presences of the world's largest travel brands.This analysis accompanies Phocuswright's global industry survey (The State of Social Media Travel) released in September 2014.

     

    Market Overview & Sizing
    December 2014
    Online Travel Agencies 3Q14: Strong Growth, With Caution Ahead
    Online Travel Agencies 3Q14: Strong Growth, With Caution Ahead
    $350 USDAnalyst: Chetan Kapoor, Douglas Quinby

    U.S. online travel agencies (OTAs) continued to outshine in 3Q14. Aggregate worldwide gross bookings of the three global public OTAs - Expedia, Orbitz and Priceline - rose. There are, however, mounting concerns as the U.S. dollar rises, and a slowdown in Europe could curb OTAs' progress in the final quarter of the year.

    Market Overview & Sizing
    December 2014
    U.S. Online Travel Overview Fourteenth Edition
    U.S. Online Travel Overview Fourteenth Edition
    $2,495 USDAnalyst: Maggie Rauch, Robert Cole, Douglas Quinby, Lorraine Sileo

    The 2008-2009 global financial crisis contributed to a conservative approach to spending for many Americans that has taken its toll on travel. However, those days are slipping further into the travel industry's rear view, and leisure travel incidence, frequency and spend all increased in 2013. At the same time, the battle for customers has intensified between travel suppliers and intermediaries, particularly as mobile gains strength as an important distribution channel. U.S. Online Travel Overview Fourteenth Edition provides sizing and analysis of the U.S. total and online travel markets by sector, segment and channel. The report highlights the key issues and trends driving the market, and features a comprehensive view of the U.S. travel landscape from 2012-2016.

    Market Overview & Sizing
    November 2014
    The Phocuswright Yearbook 2014: The Year Ahead in Digital Travel
    The Phocuswright Yearbook 2014: The Year Ahead in Digital Travel
    $399 USDAnalyst: Douglas Quinby

    Get the essential data and critical insights you need to understand what's happened and plan for where it's all headed. Designed in an easy-to-read presentation format, the Phocuswright Yearbook 2014 provides a comprehensive, data-led overview of the state of digital in travel.

    Social & Search
    September 2014
    The State of Social Media in Travel
    The State of Social Media in Travel
    $795 USDAnalyst: Douglas Quinby

    Please note that this report must be opened in Adobe Reader or Acrobat in order for the enhanced audio to work.

    Social media has been a marketing mega trend for the past decade, with enormous implications for travel. But questions about the value of social media across the travel search-shop-buy process persist. This audio-enhanced report assesses the state of social across the global travel industry, including travel companies’ strategies, activities, successes and management of social media.

    More Douglas Quinby Travel Research