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Douglas Quinby

Vice President, ResearchAtlanta, Georgia United States

Mr. Quinby is a travel industry veteran who enhances Phocuswright's research team with his keen insights, diligent analysis and industry relationships. He is a key contributor to The Global Edition, Special Projects and Custom Research, and oversees The Asia Pacific Edition. Douglas has been designing and leading Phocuswright research for many years, including Phocuswright's U.S. and Asia Pacific Online Travel Overview publications. He has led several seminal studies on social media and traveler reviews, travel agencies, the vacation rental markets in the U.S. and Europe, the local tours and activities market, global distribution systems and more. Douglas is a recognized expert on online travel and travel distribution and is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is also a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
 
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.

Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.


Disruption's Curve - The Phocuswright Conference 2014

Recent Douglas Quinby Travel Research

Consumer Trends
May 2016
The Global Hostel Marketplace 2014-2018
The Global Hostel Marketplace 2014-2018
$799 USDAnalyst: Douglas Quinby, Bing Liu, Cathy Schetzina Walsh, Felica Eisenbeis, Deepak Jain

While hostels have long been associated with dorm-style accommodations catering to budget travelers, today’s hostels include a more diverse range of possibilities. Increasingly, hostels feature private rooms and hotel-like amenities, and some chains deliver an upscale experience to rival trendy hotels. And hostel travelers represent an appealing demographic; despite relatively low household income, their passion for travel drives more trips, longer stays and much higher overall spend than other segments. This report presents the findings from Phocuswright’s major research project on the global hostel market, highlighting segment characteristics, trends and opportunities for growth.

Social & Search
April 2016
Chat, Shop, Buy: Messaging as the New Traveler Medium
Chat, Shop, Buy: Messaging as the New Traveler Medium
$695 USDAnalyst: Douglas Quinby

The growth of mobile messaging has been remarkable. Along with traditional SMS or text messaging, mobile chat apps have become the default means of communication for billions around the world. And messaging is evolving rapidly, with numerous apps introducing innovative features and functionality including pictures and video, commerce, brand marketing, customer engagement and more. This report examines the rise of messaging, and the opportunity for travel brands to leverage chat-based services for customer engagement.

April 2016Online Travel Agencies 4Q and Full Year 2015: Mergers and Acquisitions Reshape the Market
Online Travel Agencies 4Q and Full Year 2015: Mergers and Acquisitions Reshape the Market
Subscribers OnlyAnalyst: Chetan Kapoor, Douglas Quinby

Major deals and alliances dramatically altered the online travel agency landscape in 2015. Leading OTAs – including Expedia, Priceline, Ctrip and Bravofly Rumbo – took key steps to strengthen their respective positions. Amid consolidation, worldwide public OTA gross bookings increased 12% in 2015, to nearly US$175 billion.

Consumer Trends
April 2016
China Unbounded: The Rapid Rise of China’s Outbound Millions
China Unbounded: The Rapid Rise of China’s Outbound Millions
$895 USDAnalyst: Maggie Rauch, Bing Liu, Mark Blutstein, Douglas Quinby

While Chinese travelers are an emerging force, many are still new to air travel and the idea of traveling overseas. But with increased prosperity and easing travel restrictions, they are making up for lost time. In 2015, Chinese nationals took 120 million trips abroad. This report is a first-of-its-kind look at the Chinese outbound traveler, examining behaviors and motivations across the travel life cycle, from destination selection to online shopping habits, in-destination purchases and everything in between.

Destination & Activities Marketing
March 2016
DMO Relevant Research & Rentals Rising - What the Sharing Economy and Private Accommodation Mean for U.S. Travel
DMO Relevant Research & Rentals Rising - What the Sharing Economy and Private Accommodation Mean for U.S. Travel
Subscribers OnlyAnalyst: Douglas Quinby, Cees Bosselaar

Explore Phocuswright's recent research on topics such as travel technology, rental travelers, consumer leisure travel behavior, the in-destination experience, and trends in destination marketing. Cees Bosselaar, Phocuswright's destination marketing specialist, will share general findings and discuss how these topics are relevant to destination marketers.

Consumer Trends
March 2016
Hail This! The Transformation of the Ground Transportation Experience for Travel
Hail This! The Transformation of the Ground Transportation Experience for Travel
$895 USDAnalyst: Douglas Quinby, Bing Liu, Cathy Schetzina Walsh, Chetan Kapoor

Until recently, ground transportation rarely inspired excitement among travelers or investors. Thanks largely to smartphones and the rise of the sharing economy, the segment has experienced profound upheaval. Investors have poured billions into transportation startups, and adoption of ride-hailing apps has soared. This report analyzes traveler behavior and attitudes in relation to ground transportation, including segmentation across leisure and business travelers. It also provides market sizing and dynamics for car rental, taxis, prearranged car services and shuttles, and traces the impact of mobile ride-hailing.

Consumer Trends
February 2016
Can Travel Be Sold as a Subscription?
Can Travel Be Sold as a Subscription?
Subscribers OnlyAnalyst: Douglas Quinby

Within the last few years, more new entrants in travel are looking at ways to offer consumer travel services through a recurring subscription fee. These include personalized travel planning and booking services, as well as actual subscriptions to travel products. This Analysis provides a snapshot of the role of subscription models in travel, the key ingredients required for travel subscriptions, and a review of new entrants offering subscription-based services.

Market Overview & Sizing
October 2015
Online Travel Agencies 2Q15 and 1H15: Amid Consolidation, Expedia Maintains the Lead
Online Travel Agencies 2Q15 and 1H15: Amid Consolidation, Expedia Maintains the Lead
Subscribers OnlyAnalyst: Chetan Kapoor, Douglas Quinby

Macroeconomic trends continued to weigh on online travel agencies’ (OTAs) worldwide growth in 2Q15. A strengthened dollar put downward pressure on other currencies – including the euro – and made travel expensive in many markets. In addition, Greece’s financial bailout affected commerce and travel across the eurozone, and the unraveling of China’s stock market toward the end of the second quarter began unsettling markets worldwide. Despite these headwinds, the cumulative gross bookings of 11 public OTAs climbed 13% in 1H15.

Consumer Trends
October 2015
The In-Destination Experience: Shopping, Dining, Activities & Tours
The In-Destination Experience: Shopping, Dining, Activities & Tours
$995 USDAnalyst: Douglas Quinby, Alex Kremer, Marcello Gasdia

The digital discovery and delivery of tours, activities and all the things travelers do “when they get there” has been one of the most anticipated developments in online travel. While the sector has been relatively slow to evolve, technology has advanced rapidly in recent years, and startups and others in the online travel distribution ecosystem have made great strides in addressing this dynamic segment. This report explores the fundamentals of consumer behavior around tours and activities across eight major travel markets worldwide, and examines the key trends poised to redefine the in-destination traveler experience.

Consumer Trends
September 2015
Brazil Consumer Travel Report
Brazil Consumer Travel Report
$995 USDAnalyst: Cathy Schetzina Walsh, Douglas Quinby, Marcello Gasdia

Get a detailed picture of how Brazilians  are planning leisure travel, from destination selection and shopping, to booking, traveling and sharing.

More Douglas Quinby Travel Research