The unprecedented global health crisis triggered by COVID-19 affected travel markets and consumer behavior worldwide. Across Europe, leisure travelers took fewer trips and average household travel spend declined significantly, though trip type, purchases and attitudes often varied by traveler demographic. In France, despite challenging market conditions, travel and tourism remain a high priority purchase for consumers. This report, based on a comprehensive survey of past French travelers and those who planned to travel in 2021, explores French consumers’ trip-planning and purchasing behavior, including the impact of the pandemic on their 2020 travel and their attitudes toward travel in 2021 and beyond.

Analyst: Chris ThompsonTopic: Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Tours & PackagesRegion: EuropeResearch Type: Report

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Phocuswright has tracked the digital travel startup landscape for well over a decade, and innovation in the travel industry has flourished during this period. Though the COVID-19 pandemic has had a severe impact on travel startup activity and funding, a rebound is underway, with some companies and categories demonstrating considerable resilience. Leveraging Phocuswright’s proprietary interactive database and in-depth interviews, this updated report provides a comprehensive assessment and outlook for travel startups in today’s challenging environment.

Analysts: Chetan Kapoor, Michael ColettaTopic: Technology InnovationSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Tours & PackagesRegions: Asia Pacific, Europe, Latin America, Middle East & Africa, U.S. & CanadaResearch Type: Report

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Hotels are currently facing a dilemma with their official status and online presence. With a lack of a centralized, singular digital identifier or management technology for each property, confusion arises whenever there is a change to ownership or rebranding. Often, old listings will appear simultaneously to new ones for identical properties, sowing confusion and profit losses. Cue the Unique Hotel Identifier, or UHI – a registry containing minimal essential data to identify a property and references to its relevant resources. Aimed to portray properties and their key attributes accurately, affordably and quickly, the development of UHI could be a global game-changer for the hospitality industry.

Analyst: Robert ColeTopic: Technology InnovationSegment: Hotels & LodgingResearch Type: Article

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The unprecedented global health crisis triggered by COVID-19 affected travel markets and consumer behavior worldwide. Across Europe, leisure travelers took fewer trips and average household travel spend declined significantly, though trip type, purchases and attitudes often varied by traveler demographic. In Spain, despite challenging market conditions, travel and tourism remain a high priority purchase for consumers. This report, based on a comprehensive survey of past Spanish travelers and those who planned to travel in 2021, explores Spanish consumers’ trip-planning and purchasing behavior, including the impact of the pandemic on their 2020 travel and their attitudes toward travel in 2021 and beyond.

Analyst: Coney DongreTopic: Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Tours & PackagesRegion: EuropeResearch Type: Report

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Remote work, rising prices, labor shortages, the plight of cities and a widening wage gap have sparked a conversation around travel's impact on society as well as the environment. New rules around sustainability, transportation and lodging challenge the tourism industry to be part of the solution and not the problem. But is anyone listening? 

Analyst: Phocuswright ResearchTopics: Consumer Trends, Technology InnovationSegments: Air, Hotels & Lodging, Online Travel Agencies, RailRegions: Asia Pacific, Europe, Latin America, Middle East & Africa, U.S. & CanadaResearch Type: Videos

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SPACs (special-purpose acquisition companies) boost new ideas and creative business models, inviting huge cash infusions without a traditional IPO. But are they worth the bet? Investors and SPAC-backed companies discuss the future of the "blank check" and travel in this panel.

Analyst: Phocuswright ResearchTopics: Business Travel, Consumer Trends, Technology InnovationSegments: Air, Hotels & Lodging, Online Travel AgenciesRegions: Asia Pacific, Europe, U.S. & CanadaResearch Type: Videos

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An evolving platform: One of the world's largest travel companies takes nothing for granted as it sharpens its focus.

Analyst: Phocuswright ResearchTopics: Business Travel, Consumer Trends, Market Overview & SizingSegment: Online Travel AgenciesRegions: Europe, U.S. & CanadaResearch Type: Videos

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Decentralized computing is one of the newest technological developments impacting the travel industry. By no means limited to travel, the structural change of decentralization offers stronger security and information access. While traditional players may have their concerns about their place in the new structure, no one position will be compromised if it continues to add value to the travel search and booking process. This article examines some of the key changes that will span all levels and sectors of the industry, reflecting the modern desire for greater control over products and transparency. Potential outcomes for the travel industry are discussed, as are expectations for specific segments and channels. 

Analyst: Norm RoseTopics: Technology Innovation, Consumer Trends, MobileSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Tours & PackagesRegion: U.S. & CanadaResearch Type: Article

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The unprecedented global health crisis triggered by COVID-19 affected travel markets and consumer behavior worldwide. Across Europe, leisure travelers took fewer trips and average household travel spend declined significantly, though trip type, purchases and attitudes often varied by traveler demographic. In Germany, travel remains a top priority for consumers, though travelers have grown to expect certain assurances and safety protocols to be in place throughout the trip life cycle. This report, based on a comprehensive survey of past German travelers and those who planned to travel in 2021, explores German consumers’ trip-planning and purchasing behavior, including the impact of the pandemic on their 2020 travel and their attitudes toward travel in 2021 and beyond. 

Analyst: Marcello GasdiaTopic: Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Tours & PackagesRegion: EuropeResearch Type: Report

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The global pandemic severely limited leisure travel in 2020 and 2021, and all travel segments contracted sharply in 2020, in stark contrast with the expansive growth of previous years. Still, Europeans remain eager to travel and many have begun to do so again, especially as infection rates drop, travel restrictions are lifted, and certain guidelines and protocols are in place. The Europe Consumer Travel Report 2021 series provides a snapshot of Europeans’ behavior and sentiment regarding travel amid the height of the pandemic, into 2021 and beyond. Each country-focused report in this series examines core consumer metrics, the travel shopping and booking experience, key travel product consumption and more. 

Analysts: Alice Jong, Marcello Gasdia, Chris Thompson, Coney DongreTopic: Consumer TrendsSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Tours & PackagesRegion: EuropeResearch Type: Report

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