PhoCusWright@ITB

Marco Amos
Head of Marketing and Executive Board Member
Interhome AG

Marco was born on 11 April 1968 in Locarno, TI. He is married with 2 children. Marco started at Interhome in October 2007 as country manager, Switzerland and then in April 2010 he became head of direct sales and marketing, Prior to Interhome Marco worked for Digma Management Consulting AG as a management consultant, Eurospider Information Technology AG as customer projects director, was a member of the executive board of Pixelpark (Schweiz) AG, an e-business consultant, senior project manager and office manager Zurich, CSC Ploenzke (Schweiz) AG as project consultant and Kuoni Reisen Holding AG as manager corporate development. Marco received a master of international management at University of St. Gallen HSG in 1993 (lic. oec. HSG) and in business and IT administration. He speaks German, French, Italian and English and enjoys tennis, golf and jogging.

Pascal Bordat
Supervisory Board Member
9flats.com

Pascal has an impressive e-travel experience acquired by creating and growing several successful Internet companies as well as a Venture Capital experience with prominent investment funds. Pascal is currently coaching high tech companies with their business development, M&A strategies and search for financial investors through his own firm Optivalue. Pascal is a Board member of several e-business companies.

In particular, Pascal is currently a member of 9flats Supervisory Board and has been actively helping 9flats with strategic business development and international operations.

Prior to this Pascal has been pivotal to various e-travel successes such as Sprice a Europe and Asia based travel meta-search company (as co-founder and CEO), ZUJI the leading AsiaPac Online Travel Agency (as CEO), Travelprice leading European OTA (as founding COO) and Amadeus where he created the e-travel business unit (as Director e-Commerce) and was before Manager Business Development & Joint Ventures.

Pascal has a Master’s degree from Stanford University and holds an “Ingénieur” diploma from Ecole Centrale de Paris.

Nathan Clapton
Vice President, Mobile Partnerships Global
TripAdvisor

Nathan is Head of Mobile Partnerships, leading TripAdvisor’s drive to be the primary resource for travel planning on mobile and tablet through strong partnerships. Over 10m TripAdvisor Apps have been downloaded. They feature 60m reviews and opinions as well as local and social features such as Near me Now, MySaves and Facebook integration.

Nathan joined TripAdvisor in 2007. Since then, he has set up Business Listings, growing a customer base of 25,000 hotels and B&Bs in one year. Before that, he set up and ran TripAdvisor’s Partnerships team enabling 150m people per month to see TripAdvisor’s award winning content in partner media.

Prior to working for TripAdvisor, Nathan was Commercial Director for Lonely Planet heading up their European Licensing businesses. Prior to Lonely Planet, Nathan worked for the BBC and the Guardian in a variety of commercial roles.

Serge Faguet
CEO
Ostrovok

Serge is the CEO of Ostrovok.ru, the leading online hotel booking company for the Russian market. Prior to Ostrovok, he co-founded Tokbox, an online video communications company backed by Sequoia and Bain Capital; and has worked at Google before that. Serge studied at Cornell University and was youngest in his class at the Stanford Graduate School of Business.

Carlo Fontana
General Manager
Hotel Berna Srl

Carlo Fontana graduated in law at the Università degli studi in Milan in 1990.
After a brief internship at the Michelangelo Hotel in Milan, in the same year he began his career at the Hotel Dante Center in Lugano, first working as a reception secretary, then as a Front Office manager and director's assistant, until becoming the general manager.

Since 2003 he has also been general at the Hotel Berna in Milan.

From April 2009 until May 2011 he was the President of Hotelleriesuisse Lugano; furthermore, since 2003 he has been a member of Hotelleriesuisse Ticino.

Finally, he is also member of the Provincial hotel-keepers association board of directors (APAM).

RJ Friedlander
Founder and CEO
ReviewPro

RJ Friedlander is the founder and CEO of ReviewPro.

ReviewPro enables hoteliers to increase guest satisfaction and online revenue by more effectively managing their online reputation and presence in leading social media sites. The company was awarded the prestigious Best Emerging Technology Innovation Award at the 2011 PhoCusWright Conference.

ReviewPro provides the analysis, customer intelligence, competitive benchmarking and reporting needed to help hotel professionals more effectively manage their organization. ReviewPro indexes over 100 million guest hotel reviews in 15 languages across nearly 90 of the most relevant Online Travel Agencies (OTAs) and customer review websites. After rapid growth in the European market, the company has expanded internationally and quickly grown its client roster to thousands of hotels in nearly 60 countries, including companies like Roger Smith Hotel, Ace Hotel, Hotel Bel-Air, the Beverly Hills Hotel, Meliá Hotels International, Louvre Hotels Group, The Red Carnation Hotel Collection and CitizenM.

Prior to ReviewPro, Friedlander worked for 17 years in the Internet and technology sector in Europe, the US and Asia. Prior to joining ReviewPro full-time, he spent 10 years as a senior executive in Grupo Planeta, one of Spain’s largest media companies, overseeing the group’s Digital Media Division. In addition to running the day-to-day business of ReviewPro, RJ Friedlander is an advisor and private investor in several other Internet and technology companies.

Twitter: @rjfriedlander, @reviewpro

Petra Friedmann
President, Europe
HomeAway Inc.

Friedmann joined HomeAway in June 2009 to lead the European business.

With years of experience in the travel industry, Friedmann most-recently held the position of Chairman of the Board for Opodo France, a leading Pan-European online travel agency. During her tenure, she launched and grew Opodo.fr, which now serves more than 1.3 million clients and has grown to be one of the three biggest travel agencies in France.

Prior to Opodo, she held leadership positions at online auction company, QXL-Ricardo, and European tour operator, Groupe Marmara, where she was pivotal in executing successful e-commerce strategies.

She started her career in Germany creating the travel agency, Adventure Tours, which specialized in discount flights, and launching a tour operator called Mosaic Reisen. Friedmann was a devoted student, earning her undergrad and master’s degrees from University of Bielefeld and her Doctorate from the University of Bremen.

Roy Graff
Principal, ChinaContact and Analyst
PhoCusWright Inc.

Roy is an accomplished Business Development specialist who has covered all aspects of strategy and marketing. Possesses China business and culture expertise as well as speaking fluent Mandarin. Has demonstrated a high degree of initiative, independence and innovation in growing the Chinese arm of a multinational company and launching his own China-focusd niche market entry business.
Specialties

e-commerce, public relations, distribution, travel and tourism, sales and marketing, China market expertise, directing events and exhibitions, new business development, China market access, sustainable development, high growth ventures, China mediation, China localization, tourism and hospitality investment, market research, public speaking, cross-cultural training

Sebastian Heinzel
CEO
tripwolf GmbH

Sebastian Heinzel (31) is the co-founder and CEO of tripwolf. He is a passionate globetrotter who has traveled to 65 countries and a former writer who understands what producing good content is all about. After studying economics in the Austria and Spain, he pursued a career in journalism, reporting from every corner of the earth for top Austrian and German media outlets such as "profil", "Die Zeit" and "Spiegel Online", finally ending up in New York where he started tripwolf. He now lives in Vienna.

Darren Huston
CEO
Booking.com (a Priceline company)

In September 2011, Mr. Huston was appointed to the position of Chief Executive Officer of Booking.com, a subsidiary of the Priceline Group. Booking.com, based in Amsterdam, is one of the largest and fastest growing players in global e-commerce and is the world leader in online hotel accommodations measured by room nights booked. Mr. Huston previously served at Microsoft Corporation, a software products and services company. His positions at Microsoft included Corporate Vice President of Global Consumer & Online (2008 to 2011), President & Chief Executive Officer of Microsoft Japan (2005 to 2008), and Corporate Vice President, US Small and Mid-Market Solutions and Partners (2003 to 2005). Prior to joining Microsoft, Mr. Huston was a Senior Vice President at Starbucks Coffee Company, in charge of acquisitions, alliances and new product development from 1998 through 2003. Mr. Huston was an executive in McKinsey & Company’s marketing and strategy practice from 1994 through 1998. From 1990 to 1992, Mr. Huston was an economic advisor for the Government of Canada’s Department of Finance. Mr. Huston earned his bachelor’s degree from Trent University in Peterborough, Ontario, his master’s in economics from the University of British Columbia, and his master’s in business administration from Harvard University Graduate School of Business.

Marina Kolesnik
Co-Founder and CEO
OKTOGO.RU

Marina is a CEO and Co-Founder of OKTOGO.RU, Russia’s leading online hotel booking service. Marina is responsible for running all facets of the business and has a proven executive management track record combined with a deep understanding of the Online Travel and Hospitality business and associated technologies. Prior to OKTOGO.RU, Marina successfully launched and ensured the continuous growth of an Online Travel and Hospitality practice in DataArt, a leading US and UK based software development company. Before that she was a management consultant in McKinsey & Co, advising technology clients on designing and implementing sales strategies as well as post merger integration. She holds an MBA from Harvard Business School. Ms. Kolesnik also was a co-founder of Mail.ru, a leading Russian internet portal, a predecessor of Digital Sky Technologies.

Daniel Krisch
Director, Client Services
h2c Dusseldorf (a PhoCusWright partner)

Mr. Krisch has several years of experience in hospitality distribution and search engine marketing/optimization gained from different hotel chains and projects that he worked on at h2c consulting. He holds a hotel management degree and an additional MBA in Global Business Leadership from Johnson & Wales University in Providence, USA. Mr. Krisch is project manager at h2c consulting GmbH and has worked for various research projects since 2005.

Pascal Lannoo
Director, Mobile Strategy
Voyages-SNCF.com

S. Daniel Leon
General Manager, Mobile
GroundLink

Daniel is General Manager Mobile for GroundLink in charge of the company's mobile business. Prior to GroundLink, Mr. Leon worked served as Venture Partner with Governing Dynamics. Before joining Governing Dynamics, Mr. Leon served as the Head of Strategic Partnerships for Hiro-Media and as Vice President of Content and Business Development for SIVOO (OC: SIVO). At the end of 2006, Mr. Leon co-founded ekkoTV, a live video discussion platform. Prior to ekkoTV, Mr. Leon was a VP with the Gallup Organization. He holds an economics degree from Brown University.

Kevin May
Editor
Tnooz - Talking Travel Tech

Kevin May is editor and co-founder of Tnooz.com, a B2B news service focusing on travel technology, online travel, digital marketing, social media, distribution and related disciplines. Prior to launching Tnooz in September 2009, Kevin was editor at Travolution and has also held other senior editorial positions at Media Week (UK), Essex Enquirer and the Police Gazette. He studied criminology at university and lives in Bishops Stortford, UK.

John Melchior
European Corporate Travel Analyst
PhoCusWright Inc.

A career consisting of senior-level management, sales and marketing positions in the global arena for airlines, hotel and travel management companies, and corporate buyers has distinguished Mr. Melchior as an innovative leader and expert in the travel industry. As an analyst for PhoCusWright, John will be focusing on corporate travel distribution trends and the European marketplace. His successful career as a senior leader includes company and product launches as well as large budget and staff responsibility with companies including RADIUS, Birmingham European Airways and Maersk Travel and has enabled John to understand the global travel market from many perspectives while building numerous relationships in the industry both in the Europe and in the rest of the world. John spent 14 years as executive vice president with Radius, The Global Travel Company, the world’s largest network of independent corporate travel agencies. John was responsible for establishing the network in over 80 countries and working with leading agencies in each country to help them utilize the benefits including the combined buying power to the optimum. Spending 200 days a year travelling the world, John has built up an in-depth understanding of each of the markets as well as obtaining excellent contacts worldwide. John is now managing director of JME Enterprises and Consulting Ltd., a firm that works on strategic and business development for companies from all sectors of the travel industry mainly in Europe and the United States. Educated in Denmark and now based in the United Kingdom, he has taken a number of general management courses through Insead, France, and various courses including the Advanced Management Program at Wharton School of Management in the United States. John is a frequently used speaker on the European travel conference scene.

Gustaf Moell
Research Analyst
PhoCusWright Inc.

Bernd Muckenschnabel
Chairman
Novasol AS

In 1982, Bernd Muckenschnabel started off with NOVASOL in Copenhagen. First, he worked as a sales representative and advanced to sales leader and sales director later. Since 2006, he has been in the position of CEO for NOVASOL.

He is married and lives with 2 children near Hamburg, Germany.

Javier Perez-Tenessa
Co-Founder and CEO
ODIGEO

Mr. Perez-Tenessa is co-founder and CEO of OdigeO, the largest European online travel agency, and 5th largest in the World. OdigeO was created in June 2011, as the combination of the 3 largest OTAs in Europe at the time (eDreams, Go Voyages and Opodo).

Mr. Perez-Tenessa started his career as a satellite design engineer in France and in the US. His management duties began with McKinsey and Company in Spain. In 1995, he moved to Silicon Valley, and worked for Netscape the company that invented the Web Browser and then AOL. He co-founded eDreams in 1999, with a multi-national team and European and US Venture Capital firms, and has been CEO since, growing the company to reach sales of over €1 billion in 2010, with a presence in 19 countries. In 2006, together with TA Associates, Mr. Tenessa led the first MBO of eDreams and in 2010 he also led a second LBO of the Company together with Permira. These two operations are the largest e-commerce transactions to date in Spain. In June 2011, Mr. Tenessa was a key member of the team, together with Permira, Axa and the GoVoyages management, which successfully completed the Merger of eDreams and GoVoyages and simultaneous acquisition of Opodo to create OdigeO, the European Leader in Online Travel, with more than €3,5 billion in sales in 2010, over 12 million customers and presence in 27 countries. The creation of OdigeO is the largest ever e-commerce transaction in Europe, and was financed via a combination of Equity, Senior Bank debt, and publicly traded High Yield Senior Notes.

Mr. Tenessa was a Board Member at Vueling Airlines from inception to immediately prior to its IPO.

Mr. Tenessa holds an MBA from Stanford University and an MS in Aerospace Engineering from the Polytechnic University of Madrid. He is a regular speaker at Industry events and top Business Schools including Harvard, Stanford, Chicago and IESE. He has a passion for Opera, Windsurfing, “Calcots” and the city of Barcelona. His heart is split between the French, Spanish, Mexican and American cultures, all of which have greatly influenced his life. He has two kids.
www.odigeo.com; www.edreams.com; www.govoyages.com; www.opodo.com

Tahnee Perry
Director, Marketing
PhoCusWright Inc.

Ms. Perry is responsible for the success of a number of projects including PhoCusWright research and The PhoCusWright Conference. Tahnee leads the marketing team and guides their efforts to implement innovative campaigns. She is also responsible for product and website analysis, marketing automation and digital technologies. Prior to PhoCusWright, Tahnee spent eight years working with the Aspen/Snowmass ski resort - first as the senior sales manager for the Aspen Skiing Company and then as the director, marketing and technology at Stay Aspen Snowmass. In both roles, she developed innovative sales and marketing efforts and aligned community efforts to increase skier numbers. Tahnee graduated from the University of Canberra in Australia with a BA in Communications and moved to the United States in 2002. She now lives in Brooklyn and runs most days in Prospect Park.

Douglas Quinby
Senior Director, Research
PhoCusWright Inc.

Mr. Quinby is a travel industry veteran who enhances PhoCusWright's research team with his keen insights, diligent analysis and industry relationships. As senior director, research, he is a key contributor to The Global Edition, Special Projects, and other research products. Douglas has been contributing to and designing PhoCusWright research as leisure travel analyst for many years, including PhoCusWright's U.S. Online Travel Overview, Travel Agency Distribution Landscape, Vacation Rental Marketplace: Poised for Change, Social Media in Travel and Asia Pacific Online Travel Overview. In addition to providing strategic research, communications and marketing services to leading travel technology companies, Douglas has served as director of marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. His articles have appeared in Travel Weekly, ASTA Agency Management and Travel Counselor magazines. Douglas also conceived and oversaw Travel Technology News, a supplement to Leisure Travel News devoted to technology and the Internet in the leisure travel industry.

Carroll Rheem
Director, Research
PhoCusWright Inc.

Ms. Rheem contributes in-depth market reports, survey findings, and analysis for PhoCusWright's Global and European Edition Research Subscription, Special Reports and custom client needs in her role as director, research. As the author of PhoCusWright's Consumer Travel Report and Going Green: The Business Impact of Environmental Awareness on Travel, one of her core areas of focus is consumer research. Carroll also leverages her experience in hotel distribution for publications including PhoCusWright's U.S. Online Travel Overview, and oversees content for the PhoCusWright Research Subscription: European Edition. Prior to joining the team, Carroll spent six years working for Starwood Hotels and Resorts Worldwide in various positions encompassing hotel operations, sales and global online distribution. She holds a Master of Management in Hospitality from Cornell University and a BA in Economics from New York University.

Jakob Riegger
Co-Founder and Managing Director
TrustYou

Jakob runs TrustYou’s sales team and looks after finance and operations. After having sold his previous company to Autonomy Systems, Jakob headed its global professional services organization with +100 people plus managing the sales team in German speaking countries. In the past he has founded several technology companies with 2 successful exits. Jakob studied in Munich and Vancouver and holds a Master in Economics from Munich University.

Tops: Really knows his stuff after having founded several search companies

Flops: Might be addicted to creating start-ups!

Bruce Rosard
Vice President, Sales and Marketing
PhoCusWright Inc.

As vice president, sales and marketing, Mr. Rosard is responsible for the sales growth of PhoCusWright's research, consulting and events line of businesses. Bruce also leads the marketing team and is responsible for managing the PhoCusWright brand both online and offline. He is also responsible for business development, primarily establishing relationships with trade associations, media companies and other synergistic partners that will benefit PhoCusWright's bottom line. Bruce's mission is to introduce travel, tourism and hospitality firms worldwide to PhoCusWright and to work with those firms to increase their ability to achieve their long term objectives. Prior to PhoCusWright, Bruce was founder, president and CEO of Moguls Mountain Travel (Boulder, CO), a ski tour wholesaler and pioneer in the e-commerce travel market. After establishing the company's first website in 1994, he architected the development of KARS, a proprietary online booking and tour management system. He is also credited with creating long-term strategic alliances with major online travel providers and was a founding and long-time board member of SkiTops (the Ski Tour Operators Association). Bruce is a magna cum laude graduate of the University of Connecticut with a BS in marketing.

Gerry Samuels
Founder and Executive Director
Mobile Travel Technologies Ltd.

Gerry has more than 20 years experience in the travel industry, at Thomson Travel (TUI) and then at Worldspan, where he became Director - Northern Europe. In 1997 Gerry co-founded Gradient Solutions, a Dublin-based internet booking engine specialist. With a record of rapid and profitable growth, and a client list including many of Europe's and North America's largest airlines and intermediaries, Gradient was acquired by Sabre in August 2000. Following the acquisition, Gerry served two years as Vice President, Business Development & e-Commerce, Sabre. Gerry started actively looking at the opportunities in mobile travel in 2003. Gerry formally founded Mobile Travel Technologies Ltd. (MTT), a mobile specialist for the travel sector, in 2005, and he is the full-time Executive Director (Commercial). MTT has quickly built up an impressive client base of leading airlines, hotel chains and travel intermediaries which includes AirAsia, easyJet, S7, Virgin Australia, Jetstar, Melia Hotels International, Jumeirah Hotels and Resorts, Atlantis the Palm and Abacus International.

Gerry has a number of involvements in software businesses in UK, Ireland and Australia. In 2000 Gerry was judged as amongst Ireland's Top 20 Entrepreneurs by Business Plus magazine, Ireland's largest circulation business magazine. Gerry is business advisor to an Irish government program for technology entrepreneurs.

Christina Schaefler
Corporate Director E-Commerce
Mövenpick Hotels & Resorts Management AG

Christina Schaefler is the Corporate Director E-Commerce at Mövenpick Hotels and Resorts and recently graduated as Master in Communication Management and Leadership. She has long experience in the hospitality sector and is responsible for the hotel chains web and mobile presence and the online marketing.

Lorraine Sileo
Vice President, Research
PhoCusWright Inc.

Lorraine Sileo is vice president, research, at PhoCusWright Inc., a division of the company she launched in 1998. PhoCusWright's global marketplace intelligence is the industry standard for segmentation, sizing, forecasting, trends, analysis and consumer travel planning behavior. She is quoted frequently in consumer and trade media and has authored numerous publications (including PhoCusWright's U.S. Online Travel Overview reports. Lorraine has testified at hearings held by the National Commission to Ensure Consumer Information and Choice in the Airline Industry, charged by Congress to examine the impact of online distribution on the travel industry. Lorraine was previously an adjunct professor at New York University's Graduate Center for Hospitality, Tourism and Sports Management. She has analyzed the business and consumer electronics marketplace for various publications and media companies for over 20 years.

Krassi Simonski
Market Analyst, Eastern Europe
PhoCusWright Inc.

Alexey Timonin
General Manager
ozon.travel

Alexey Timonin is the General Director of OZON.travel. OZON.travel, the leading Russian online travel agency, began as a spin-off of OZON.ru, the leading Russian online store, in April 2009. OZON.travel allows consumers to purchase online airline and train tickets, travel insurances, and book hotel rooms. OZON.travel is one of the fastest growing online travel agencies in Russia. In less than three years its turnover has grown more than 70 times to over 3 billions rubles (approximately 100$ m) at 2011. Prior to OZON.travel, Alexey worked for OZON.ru for eight years and was responsible for information technologies and marketing development. Founded in 1998, OZON.ru is the leading online store in Russia. With more than 700,000 unique visitors on the site daily, OZON.ru offers the largest assortment of goods with more than 1.5 million items listed, including books, electronics, multimedia and much more other categories. Before OZON.ru, Alexey served as a projects director and a co-founder at IT consulting company, BusinessTech. And prior to that, he worked for Sybase, Inc representative office in Russia as a technical director.

Barry Volinskey
Founder
Evature

Barry has fifteen years of extensive experience at varied hi-tech industry positions, including:
vice president, marketing at Metalink (NASDAQ:MTLK) and vice president, business development at RFWaves and ContactNow.

Philip C. Wolf
Founder and Chairman
PhoCusWright Inc.

Years ago, a lonely entrepreneur embraced the controversial idea that quality of information would differentiate winners and losers in the then-burgeoning information age. That entrepreneur was Philip Wolf; the year was 1994. The company he founded, PhoCusWright Inc., is now the premier source for travel, tourism and hospitality intelligence, and nearly every industry presentation has at least one slide that says, "Source: PhoCusWright." He began his travel career in May 1989 heading a small agency. After two decades of analyzing and scrutinizing market trends, Philip has built a brand around his trademark catchphrase: "Strategically correct, not politically correct." He is the architect of the annually acclaimed PhoCusWright Conference and has taken the stage one-on-one with many of the industry elite. A sought-after speaker around the world, he has addressed audiences on five continents and is frequently quoted in consumer and trade media. Philip was named to Travel Weekly's "Club 33: The Most Influential People in the Travel Industry." Formerly an adjunct professor at NYU's Graduate Center for Hospitality and Tourism, he is currently a distinguished lecturer at the Cornell University School of Hotel Administration. Philip has served as board director for companies on three continents, currently for travel search engine developer Hopper Inc., India's MakeMyTrip, Russian OTA oktogo.ru and mobile application developer QuickMobile. In addition, he serves as board advisor for European OTA ODIGEO, commission recovery specialist Net Trans, and accommodation booking provider BookingMarkets. Prior to PhoCusWright, Philip was CEO of a venture-funded software developer and travel booking engine pioneer. He is a magna cum laude graduate of Duke University and holds an MBA from Vanderbilt University. Decades after first espousing the power of Internet travel, Philip continues to spark industry epiphanies... and leave audiences buzzing. Download Philip's full bio.

Vadim Zelenski
Chairman
Internet Travel Services Association and The Association of Business Travel Russia

One the most prominent figures at the Russian travel scene, Vadim Zelenski chairs both Russian Business Travel Association “ABT” (www.businesstravelrussia.ru) for over 6 years now, and since 2010 initiated creating Online Travel Services Association (www.onlinetravelrussia.ru). Vadim is a graduate of Russian State University of Management (1994), PhD in Economics (2011) and “International School of Management “Skolkovo” EMBA (2011).