Free Downloads

Connecting With Today's Online Leisure Travel Shopper

Thumb

In Partnership With
Webtrends

Download the recording and deck of the September 18, 2014 webinar to gain valuable insight into the complexity of the traveler's search-shop-buy journey. Presented in conjunction with Michael Wilson, senior director, product management, with Webtrends and moderated by Maggie Rauch, research analyst at PhoCusWright, this webinar provides a holistic view of the online travel planning process.
[read entire article]

Published: September 2014

The Role of Traveler Reviews and Social Media in China's Online Travel Landscape

Thumb

In Partnership With
Brand Karma

Download the recording and deck of the August 13, 2014 webinar to explore data and insights on the role and impact of traveler review content on China's online travel ecosystem. This one-hour event is presented by Maggie Rauch, PhoCusWright research analyst; Douglas Quinby, vice president, research at PhoCusWright; and George Mitchell, CTO and co-founder of Brand Karma. The webinar includes a 15-minute Q&A session.
[read entire article]

Published: August 2014

Increasing Travel & Tourism Revenue with Accelerated Website and Application Performance

Thumb

An Industry White Paper Authored by CDNetworks
CDNetworks

The pressure and competition is enormous for travel and tourism businesses to convert Internet shoppers to actual bookings. As a result, travel and tourism organizations must optimize both the content and performance of their websites to maintain a competitive advantage. Download this whitepaper to explore current challenges impacting global travel website performance, and best practices for delivering dynamic content fast and reliably around the world to an international audience.
[read entire article]

Published: August 2014

CyberSource Fraud Management Benchmark Study Travel Industry Edition 2014

Thumb

Sponsored By
CyberSource

Download the recording and deck of the June 25, 2014 webinar to explore the latest research on fraud in the travel industry to assess fraud management operating performance and understand industry trends and best practices. This 45-minute event opens with a word from CyberSource's senior director, risk solutions, Scott Boding, followed by a 25-minute presentation by PhoCusWright's vice president, research Douglas Quinby and closes with a 15-minute Q&A session.
[read entire article]

Published: June 2014

Big Data: Redefining Travel Business Decision Making

Thumb

A White Paper Sponsored by UNIT4 Business Software

The ability to sort and analyze Big Data couldn't come at a better time. At one time companies thought they were doing well just by looking at purchasing trends. Now they need to consider their social reputation to develop personalized buying recommendations, detect fraud and address various customer purchasing behaviors. This thirst to consume more and more data is driven by a highly competitive business environment and an expectation that obtaining a better understanding of our customers will improve the bottom line.
[read entire article]

Published: April 2014

European Corporate Travel: Trends to Watch

Thumb

Sponsored By
Sabre Travel Network

Download the recording and deck of the February 25, 2014 webinar to learn how the recovering economy, advances in travel technology and other key market dynamics are transforming the European travel marketplace. Norm Rose, PhoCusWright's senior technology and corporate market analyst shares data and insights on the economic drivers, technology trends and traveler behaviors impacting European corporate travel. Norm is joined by Antonio Guillen, business travel segment manager EMEA at Sabre Travel Network for this one-hour event.
[read entire article]

Published: March 2014

API Management: The Key to Improving The Consumer Travel Experience

Thumb

Presented By
Mashery Inc.
Featuring
Norm Rose, Senior Technology Analyst, PhoCusWright Inc.

Download the presentation deck of the February 20, 2014 webinar, API Management: The Key to Improving The Consumer Travel Experience to gain insight on how travel suppliers and intermediaries can improve industry data flow and customer satisfaction by adopting API management.
[read entire article]

Published: February 2014

Leisure Travel Planning in the Post-PC Era

Thumb

Presentation deck and recording of the January 30, 2014 webinar. Sponsored by ExactTarget


Marcello Gasdia, PhoCusWright's consumer research analyst, shares data and insights on how consumers are using technology to search, shop and buy leisure travel. Neil Bhapkar, chief marketing officer at FlightNetwork.com shares insight and information that explores digital marketing trends and best practices for 2014. Sponsored by ExactTarget, this event explores how devices, mobile functionality and social networks are impacting the travel planning process. Download now to learn how tune your offerings and target this evolving and ever-connected traveler.
[read entire article]

Published: February 2014

Being Competitive in a World of Dynamic Pricing

Thumb

Presentation deck and recording of the December 11, 2013 webinar. Sponsored by RateGain


Norm Rose, PhoCusWright's senior technology and corporate market analyst, shares data and insights on the role price plays in the search, shop, buy process. Sponsored by RateGain, this event addresses how mobile technology is impacting the travel planning process and the emerging trend of dynamic pricing. Moderated by Lorraine Sileo, PhoCusWright's vice president, research, the 45-minute event includes a 15-minute Q&A session and a brief presentation by RateGain's founder and CEO, Bhanu Chopra. Download now to learn how you can ensure your pricing remains competitive in a world of always-connected buyers and dynamic pricing.
[read entire article]

Published: December 2013

Travel Tech Trends 2013

Thumb

The past few years have been tumultuous for the European travel marketplace. Yet despite a lingering debt crisis and continued uncertainty in markets such as Spain, Italy and Greece, the region’s travel industry is beginning to show signs of life. Millions of European travelers who passed on vacations during the depth of the recession returned to the traveler pool in 2013. France, Germany, the U.K. and others are paving the way to recovery, and consumer confidence is on the upswing.
[read entire article]

Published: October 2013