CIO.com defines business intelligence (BI) as, "an
umbrella term that refers to a variety of software applications used to analyze
an organization's raw data. BI as a discipline is made up of several related
activities, including data mining, online analytical processing, querying and
reporting." The purpose of this article is to evaluate the current status
of BI in hospitality.
Application programming interfaces (APIs) are currently the
most popular method for BI solutions to acquire hospitality-related data, but
many solutions also support extract transform and load (ETL), and flat file
imports (Excel and the like), which are files with no internal hierarchy. While
dynamic reports and dashboards are starting to make inroads for reporting, Excel
remains the most prevalent solution used by hospitality companies to analyze
- An Overview of Analytics
- Hospitality Solution Providers BI Stack Insights
- BI Solutions Review
- A sincere thank you to the companies who participated in this research study.