Research Topics
Spotlight
Global Air Trends: March 2021
Part of Phocuswright's Road to Recovery series, this spotlight features data on airline seat capacity...
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New Distribution Capability (NDC) and One Order: Air Distribution Gets a Refresh
The International Air Transport Association (IATA) has sponsored New Distribution Capability (NDC) to...
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Phocuswright Conference 2017: Innovation Platform Roundup
At The Phocuswright Conference from November 14-17, 2017, the Phocuswright Innovation Platform events...
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Redefining the Travel Customer Experience
This paper presents an overview of how and why the traveler’s expectations matter, the process of...
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OK Google, Bixby, Echo, Siri: How Do These Platforms Impact Travel?
It is now commonplace to see people talking to their smartphones. The distinction here was...
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European Business Travelers: How They Use Tech For Travel
A decade after the debut of the first smartphone, people’s fascination with mobile devices shows no...
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How European Travelers Use Chat, Messaging and Mobile Voice
Mobile messaging has grown rapidly over the past few years, and voice-activated assistants like...
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Social’s Impact on the European Traveler
Social media provides a 360-degree platform for the entire trip life cycle – from providing trip...
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How European Travelers Shop and Book on Smartphones
Smartphone travel planning continues to grow among European travelers. As mobile capabilities improve...
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The European Smartphone Traveler in 2017
The very first smartphone debuted in 2007 – and a decade later European travelers are still embracing...
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U.S. Consumer Travel Report Ninth Edition (Series)
Following an all-time high in 2015, the incidence of leisure travel among U.S. adults declined...
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Upscale Hotel Guests and High Income Travelers: Who Are They?
With more disposable income than the general traveler population and a greater willingness to spend on...
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Travel Product Consumption
While 2015 was a banner year for U.S. leisure travel, in 2016 the purchase incidence dropped for some...
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U.S. Leisure Travel: Shopping and Booking
U.S. leisure travelers have lots of options to choose from when planning their trips: multiple...
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U.S. Leisure Traveler: Loyalty
The competitive travel marketplace and high costs of traveler acquisition are strong motivation for...
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No-Vacation Nation: Understanding Americans Who Don’t Travel for Leisure
While travel and tourism rank on a par with other spending categories, not all Americans put leisure...
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U.S. Leisure Travel: Inspiration and Destinations
While travelers frequently fantasize about idyllic destinations, leisure travel encompasses many types...
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U.S. Leisure Travel: Core Consumer Metrics
Following a year in which leisure travel incidence finally surpassed pre-recession levels, the U.S....
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Phocuswright’s Travel Innovation and Technology Trends 2017: Watchlist
Each year, Phocuswright publishes its pick of the top business and technology trends that will shape...
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Phocuswright’s Travel Innovation and Technology Trends 2017: Game Changers
Each year, Phocuswright publishes its pick of the top business and technology trends that will shape...
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