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44 Results
ArticleGreen Dilemma: How Cutting Emissions Cuts Into Corporate Travel
Published: April 2024
Amidst the technological evolution of COVID recovery, sustainability has become a cornerstone, with...
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ArticleWho Owns the Customer? How About the Customers Themselves!
Published: March 2024
In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
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ArticleAt a Crossroads: Underappreciated Tech in Travel
Published: March 2024
Emerging technologies have undoubtedly revolutionized many industries, yet the travel industry has not...
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ArticleGenAI and Emerging Tech Use Among Travelers
Published: January 2024
This article is derived from the findings of Phocuswright’s 2023 consumer travel surveys in Europe,...
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ArticleFintech in Travel: What’s New?
Published: December 2023
Fintech is changing the way travel is purchased and settled. While in and of itself, fintech touches...
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ArticleTravel Rewards vs. Loyalty – What’s the Difference?
Published: November 2023
This article addresses some key trends in the development of travel loyalty, with a focus on the...
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ArticleFuture of the PNR: ONE Order vs. Order Management
Published: September 2023
IATA’s New Distribution Capability (NDC) initiative gives airlines and their partners a way to replace...
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ArticleDynamic, Continuous and Bundled Pricing: Options and Offers in Air Distribution
Published: August 2023
The notion that different passengers pay different prices for the same flight has been engrained into...
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ArticleHow Chinese OTAs Turned Around Three Years of COVID Isolation
Published: July 2023
Chinese travelers are back on the map. Three years of isolation ended on January 8, 2023. As China...
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ArticleSuper Apps’ Secret Sauce
Published: June 2023
Super apps are mobile applications that offer multiple services, often including transportation,...
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