The U.S. travel market was projected to grow roughly 3% in 2017, with the hotel segment contributing the lion’s share of growth. Online bookings were estimated to climb at more than twice the rate as the broader market. This product includes key data featured in Phocuswright’s U.S. Online Travel Overview Seventeenth Edition, presented in a visually interactive, customizable format.Analyst: Gillian HuntoonTopics: Market Overview & Sizing, MobileSegments: Air, Car Rental & Ground Transportation, Cruise, Hotels & Lodging, Online Travel AgenciesRegion: U.S. & CanadaResearch Type: Report
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The online travel arena became even more complex in 2017 as travel companies expanded their offerings and crossed traditional boundaries. Online travel agencies’ (OTAs) competition no longer comes just in the form of other traditional OTAs and suppliers, but also as metasearch platforms, private accommodation aggregators, mobile-only apps and newer platforms hoping to carve a niche for themselves.Analyst: Alice JongTopic: Market Overview & SizingSegment: Online Travel AgenciesRegion: U.S. & CanadaResearch Type: Report
Following back-to-back revenue declines in 2015 and 2016, 2017 was a rebound year for U.S. airlines, with flown passenger revenue climbing 3%. Online air bookings are near saturation but still growing slightly faster than the overall air market. This report provides complete sizing and analysis on the U.S. airline segment, including online and mobile bookings, distribution trends, OTA versus supplier dynamics, and projections through 2021.Analyst: Maggie RauchTopic: Market Overview & SizingSegment: AirResearch Type: Report
The U.S. travel market enjoyed a solid 2017, with all segments experiencing growth of 1-5% over 2016. Overall, the market expanded 3%, with online sales outperforming the market as a whole. Many suppliers bolstered their online direct sales efforts, while OTAs (in particular Expedia and Booking.com) had a strong year as well. This report provides comprehensive market sizing and projections for the U.S. travel industry from 2015-2021, and includes analysis of the key trends and players that are shaping the market.Analysts: Lorraine Sileo, Maggie RauchTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Cruise, Hotels & Lodging, Online Travel Agencies, Rail, Tours & PackagesRegion: U.S. & CanadaResearch Type: Report
The cruise and packaged travel segments are entirely leisure-driven, and remain the two key segments where traditional travel agents are the most important distribution partners. Because of the overlap in demographics and distribution, cruise and packaged travel companies compete for business. But they also complement one another, as packaged travel companies provide pre- and post-stays to cruise lines. In 2017, the U.S. cruise and package segments grew 5% and 3%, respectively. This report provides complete sizing and analysis on the U.S. cruise and packaged travel segments, including online versus offline bookings, distribution dynamics, OTA versus supplier dynamics and projections through 2021.Analysts: Michael Coletta, Mary Pat Sullivan, Maggie RauchTopic: Market Overview & SizingSegments: Cruise, Tours & PackagesRegion: U.S. & CanadaResearch Type: Report
The U.S. car rental market grew just 1% in 2016, due in part to softness in business travel demand. Ride-hailing services may also be curtailing some demand in the segment, and this impact is likely to increase over the next few years. This report provides an overview of the U.S. car rental segment, including market sizing through 2021, distribution analysis, key players and trends.Analysts: Brandie Wright, Maggie RauchTopics: Mobile, Market Overview & SizingSegment: Car Rental & Ground TransportationRegion: U.S. & CanadaResearch Type: Report
The U.S. hotel industry remains healthy, reaping the benefits of stronger economic growth and increased demand. Good fortune should continue, as forecasters predict record occupancy for U.S. hotels to last throughout the decade. However, a series of challenges continues to stall growth in average daily rate (ADR), such as increased supply, the impact of discounted loyalty rates and pressures from private accommodation.Analyst: Lorraine SileoTopics: Market Overview & Sizing, MobileSegment: Hotels & LodgingRegion: U.S. & CanadaResearch Type: Report
It’s been one of digital travel’s hottest topics, and with good reason: nearly half of U.S. travelers now use it to shop for flights and hotels. So Phocuswright partnered with data analytics firm Jumpshot to dig deep into travel metasearch and understand how the big players – KAYAK, trivago, TripAdvisor and Google – stack up across flights and hotels. Phocuswright analyst Alice Jong walks us through who’s up, who’s down, who delivers more referrals and more conversions. This extended data deck is now available exclusively to Phocuswright Research Subscribers and 2017 Phocuswright Conference Attendees.Analyst: Alice JongTopic: Consumer TrendsResearch Type: Report
While we have been hearing about it for many years, Big Data is suddenly everywhere, and now promises to foster unprecedented intelligence, power real-time personalization and transform our daily lives. Travel companies theoretically have access to a wealth of customer information, from clickstream and loyalty data to PNRs, customer service/CRM databases, traveler reviews, social media content and more. This article provides an overview of Big Data adoption and use cases within travel, highlighting examples of how startups and established travel companies are employing Big Data.Analyst: Cathy WalshTopic: Technology InnovationSegments: Air, Hotels & LodgingResearch Type: Report
This report highlights the status and projected growth of mobile bookings in the leisure/unmanaged business travel markets where Phocuswright has collected data across the U.S., Asia Pacific (APAC) and Europe. Estimates and projections for the APAC market include China, India and Japan only, collectively referred to as the APAC Big 3 throughout this article. European market figures are based on 15 European Union countries (the EU15) plus Switzerland and Norway.Analyst: Michael ColettaTopics: Mobile, Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, RailRegions: Asia Pacific, Europe, U.S. & CanadaResearch Type: Report