With the mass adoption of smartphones by business travelers, managed travel has entered a new era. Despite this transformation the discipline of travel management in many ways is stuck in decades-old methodologies, measurements and focus. While many U.S. corporate travel managers tout success with online booking tools (OBTs) as adoption rates soars, the managed business traveler has already moved on. The smartphone now is the platform of choice for not only research, but booking as well.Analysts: Norm Rose, Bing LiuTopic: Business TravelSegments: Air, Hotels & Lodging, Online Travel AgenciesRegion: U.S. & CanadaResearch Type: Report
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The business travel market is one of the most profitable segments in the travel ecosystem. Corporate or managed travel represents the largest spenders on travel in the world. As a discipline, travel management has matured as corporate travel managers drive cost savings through negotiation, compliance to policy and automation.Analyst: Norm RoseTopic: Technology InnovationSegments: Air, Hotels & LodgingResearch Type: Report
Today’s road warriors are travel’s most coveted bunch. They account for a small slice of the business traveler population but an outsized share of trips, and their impact and influence on the industry far outweighs that of the rest of the traveling population. This report takes an in-depth look at the frequent business traveler: who they are, how and what they book, and what they expect from the business travel experience.Analysts: Bing Liu, Douglas Quinby, Norm RoseTopic: Business TravelSegment: Car Rental & Ground TransportationRegion: U.S. & CanadaResearch Type: Report
Economic and geopolitical factors weighed down the U.S. travel industry in 2016. While leisure demand was resilient, weakness in the corporate sector was a significant headwind, and overall the market was projected to eke out just 1% growth. Phocuswright’s U.S. Online Travel Overview Sixteenth Edition provides comprehensive market sizing of the U.S. travel industry with a focus on the purchase, distribution and marketing of travel booked by the leisure or unmanaged business traveler. The report analyzes trends in market share, technological innovation and consumer behavior that are influencing the marketplace, incorporating historical results and providing a five-year forecast. In addition, it includes detailed sizing and analysis of the U.S. online travel agency marketplace, as well as the air, hotel and lodging, and car rental segments.Analysts: Maggie Rauch, Alice Jong, Brandie Wright, Lorraine SileoTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Cruise, Hotels & Lodging, Online Travel Agencies, RailRegion: U.S. & CanadaResearch Type: Report
Long described as “alternative” lodging, the private accommodation segment is now mainstream. Services such as Airbnb, HomeAway and VRBO have transformed the marketplace; in 2015 nearly one in three U.S. travelers used private accommodation, and in 2016 private accommodation was projected to climb 11%, nearly twice as fast as the U.S. travel market. Based on surveys and interviews conducted with rental travelers, hosts and homeowners, property managers and executives in the vacation rental and private accommodation space, this report presents a detailed look at how this dynamic segment has evolved and where it is headed in the years to come.Analysts: Douglas Quinby, Mark Blutstein, Alice Jong, Bing Liu, Cathy Walsh, Deepak Jain, Maggie RauchTopics: Consumer Trends, Market Overview & SizingSegment: Hotels & LodgingRegion: U.S. & CanadaResearch Type: Report
Corporate travel in the U.S. has seen a steady resurgence over the past few years as the economy left the recession in the rearview mirror. Despite clouds looming over the global economy at the beginning of 2016, the U.S. business travel outlook remains healthy. This report sizes the total corporate travel market in the U.S. – including online and offline channels – and examines the trends and dynamics shaping the industry.Analyst: Charuta FadnisTopics: Business Travel, Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Traditional Agencies & TMCsResearch Type: Report
Corporate travel in the U.S. has seen a steady resurgence over the past few years as the economy left the recession in the rearview mirror. Despite clouds looming over the global economy at the beginning of 2016, the U.S. business travel outlook remains healthy. This report sizes the total corporate travel market in the U.S. – including online and offline channels – and examines the trends and dynamics shaping the industry. Analyst: Charuta FadnisTopics: Business Travel, Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Traditional Agencies & TMCsResearch Type: Report
Until recently, ground transportation rarely inspired excitement among travelers or investors. Thanks largely to smartphones and the rise of the sharing economy, the segment has experienced profound upheaval. Investors have poured billions into transportation startups, and adoption of ride-hailing apps has soared. This report analyzes traveler behavior and attitudes in relation to ground transportation, including segmentation across leisure and business travelers. It also provides market sizing and dynamics for car rental, taxis, prearranged car services and shuttles, and traces the impact of mobile ride-hailing.Analysts: Douglas Quinby, Bing Liu, Cathy Walsh, Chetan KapoorTopic: Consumer TrendsSegment: Car Rental & Ground TransportationResearch Type: Report
Strong profitability has been dominating headlines in the U.S. aviation sector, which in 2014 had one of its most profitable years since the 1990s, and managed to carry that trend into 2015. But low fuel prices are a major factor keeping airlines in the black, letting them off the hook for slowing growth in passenger revenue. Meanwhile, low-cost-carriers continue to push beyond the traditional boundaries of LCCs, prompting some legacy carriers to create budget products on certain routes. After a nearly flat 2015, overall U.S. airline growth will remain in the low single digits through 2017.Analyst: Maggie RauchTopic: Market Overview & SizingSegment: AirRegion: U.S. & CanadaResearch Type: Report
Airport ground transportation, which has historically been highly fragmented and localized, is among the few remaining parts of the travel experience that is largely excluded from the broader travel-planning ecosystem. However, technology and business model innovation is afoot, and competing approaches seek to drive efficiencies, improve the traveler experience and profit from the ground transportation opportunity. This article explores the trends, technologies and players that are changing the way air travelers get to and from their home or accommodations.Analyst: Cathy WalshTopic: Technology InnovationSegment: Car Rental & Ground TransportationRegion: U.S. & CanadaResearch Type: Report
The French travel market managed to eke out stability in 2013 in the face of considerable economic and political challenges, both at home and in key inbound and outbound markets. Gains made by French airlines and online travel agencies were negated by the drop in tour operator gross bookings and by stagnation in the rail and hotel segments. However, online travel is having better luck than the market as a whole, and the bulk of this growth is due to the success of online travel agencies (rather than suppliers). France’s total travel market will begin to recover in 2015.Analyst: Peter O'ConnorTopic: Market Overview & SizingSegments: Air, Car Rental & Ground Transportation, Hotels & Lodging, Online Travel Agencies, Rail, Tours & PackagesRegion: EuropeResearch Type: Report