Careers at Phocuswright

Careers: Director, Research

Phocuswright, the research authority on the intersection of travel and digital, is seeking a dynamic travel industry thought leader to help lead our growing research organization.

The director, research, will manage and contribute to a range of travel-related research projects from concept to deliverable, including reports, surveys and consumer insights, custom strategy work, speaking engagements, and a range of data and analytics initiatives. The director also will coordinate the activities of other analysts to ensure complete and accurate coverage of markets, companies, trends and strategies.

The director will drive meaningful, actionable analysis and insights to assist travel companies with strategic decision-making. Using both qualitative and quantitative research methods, the director will report on those findings with structure and clarity using a variety of formats.

The following skills are required for success:

Required Knowledge, Skills and Abilities

  • Strong analytical thinking and passion for travel and technology
  • Ability to interpret multiple sets of data to derive meaningful insights
  • Adept at organizing ideas, identifying trends, structuring content and creating narratives
  • Talented writer and story-teller
  • Compelling presentation delivery and on-stage presence
  • Ability to assess client needs and design methodology to solve unique problems
  • Experience using statistical methods for consumer and industry research surveys; knowledge of SPSS a plus
  • Experience working in the travel industry or on travel-related projects


  • Provide perspective and insights on travel industry trends, including identifying opportunities for growth and change
  • Design, lead and execute research projects
  • Analyze findings, aggregate results and prepare compelling deliverables in slide decks and final reports
  • Work closely with clients to identify their goals and deliver meaningful outcomes
  • Present with authority at industry events including Phocuswright's industry-leading events around the globe

Related Work Experience

  • Minimum of five years of data analysis and/or research survey experience
  • Travel industry experience

Formal Education or Equivalent

  • Bachelor’s degree or higher


Location is flexible. New York metropolitan area is ideal.

Submit Your Resume

Please send cover letter (use "Director, Research" in your email's subject line) and resume outlining your qualifications (including salary history and requirements) specifically and only to [email protected].