Managing Director, delta.com and Self-Service, Delta Air Lines Inc.
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Josh Weiss is managing director, Delta.com and Self-Service for Delta Air Lines at its world headquarters in Atlanta, Georgia. He is directly responsible for all of Delta’s self-service strategy, including the carrier’s online technology, as well as airport check-in kiosks. Prior to assuming this position in April 2006, Weiss was director, airport operations and strategy, and had responsibility for worldwide airport passenger service, operational, safety and security support functions.
Weiss joined Delta in 1996 as a leadership development trainee. He ascended through various positions within airport customer service and consumer marketing, including that of product manager, airports. In 2003, he rejoined Airport Customer Service as general manager, airport strategy and development. Josh was named director, airport operations and strategy in December 2004.
Weiss is a graduate of Georgetown University where he earned a BS degree in foreign service with a specialty in diplomacy and international security, and of Georgia State University, where he earned his MBA. Josh and his wife, Ellie, live in Atlanta, GA with their two daughters.