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US $350.00

Innovation Profiles: Shopping and Booking

February 2009
US $350 CA $359 £233 €256

Shopping and booking have come a long way since the early days of text-based “dumb” terminal input screens, but there is still considerable scope for innovation. This article examines seven innovations that address different aspects of shopping and booking. These include: talking persona, open source neutral shopping and booking, fare and award availability tracking, around-the-world shopping, attribute-based shopping, and an interactive consolidator and tour operator marketplace. Some of these innovations have significant challenges to overcome, while others are clearly ahead of the curve.

Table of Contents

TABLE OF CONTENTS ^top

16 Pages

Introduction
Innovations
User Interfaces
Innovative Approaches to Shopping and Booking