PhoCusWright Research

Found 10 matching products (showing newest first).

Hotel Technology: Delivering an Outstanding Customer Experience

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US $250 €187

The options for hoteliers to attract and retain customers using technology-based innovation have never been better. New technologies, evolving business models and heightened competition are providing hoteliers with both the opportunity and the impetus to leverage a variety of innovative products and services. This Analysis provides an overview of some of the unique opportunities available to the lodging industry that can help drive loyalty, fuel word-of-mouth and increase repeat business.
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Analysis | Published: June 2014
Free For: Innovation Subscribers

European Managed Travel Distribution: Market Sizing and Trends

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US $1,495 €1115

The combination of economic challenges, generational shift and rapidly advancing technology has created both challenges and opportunities in Europe's corporate travel marketplace. More than ever, European companies have cast a watchful eye over spending in general, and their travel programs in particular. At the same time, younger, tech-savvy corporate travelers are promoting more flexible and often more efficient ways to purchase, track and manage their trips. This report provides a comprehensive analysis of the European managed corporate travel marketplace, including sizing and key trends impacting the industry.
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Report | Published: June 2013
Free For: European and Global Subscribers

Hotel Ancillary Revenue in Europe

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US $350 €261

Compared to their counterparts in the U.S., hotels in Europe lag significantly in terms of revenue generated from ancillary sales - either directly through their own facilities, or via third parties. This Spotlight examines the state of ancillary hotel sales in Europe, including the types of available add-ons, distribution channels, technology drivers and growth potential.
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Analysis | Published: January 2013
Free For: European, Global, and Innovation Subscribers

Destination Unknown: How U.S. and European Travelers Decide Where to Go 2012

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US $995 €742

With uncertainty still lingering over many of the world's economies, consumers have grown increasingly careful about their travel spending. A range of influences and information sources impact how consumers decide where to go, and travel behavior varies considerably across different markets. This report explores how the process of destination selection is evolving, and in particular how this process differs between travelers in the U.S., France, Germany and the U.K.
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Report | Published: September 2012
Free For: European and Global Subscribers

European Consumer Travel Report Third Edition

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US $1,495 €1115

PhoCusWright's European Consumer Travel Report Third Edition explores consumer travel trends in three major European markets: France, Germany and the U.K. The study outlines year-over-year changes in leisure travel incidence, trip frequency and duration, travel expenditure, international travel and travel product purchases. Analysis provides an in-depth look at the use of online and offline channels during three stages of the travel planning process - destination selection, shopping and booking - and examines travel-related engagement via the mobile web and social networks.
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Report | Published: September 2012
Free For: European and Global Subscribers

European Tour Operator Business Strategies and Technology Approaches

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US $450 €336

Intensified competitive pressures in a dynamic marketplace, combined with changing consumer behavior, continue to shape European tour operator strategies – especially with regard to technology. This article examines recent travel technology trends driven by the German divisions of major pan-European tour operators.
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Spotlight | Published: May 2012
Free For: European, Global, and Innovation Subscribers

Travel Innovation and Technology Trends: 2012 and Beyond

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US $500 €373

Heads up, travel companies: 2012's host of technology trends – including new developments in social e-commerce, business intelligence and content fragmentation – will have huge effects on the future of travel distribution.
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Spotlight | Published: April 2012
Free For: Innovation Subscribers

Hospitality Demand Management in Europe: Available Solutions and Challenges

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US $350 €261

Market fragmentation, disparate Internet penetration, and cultural and linguistic diversity are fundamental characteristics of Europe's hospitality landscape. This Spotlight focuses on demand management issues and solutions in the European hospitality market. The article highlights key differences between hospitality demand management in Europe versus the U.S., and outlines some of the unique challenges and opportunities that characterize demand management in Europe.
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Spotlight | Published: November 2011
Free For: European, Global, and Innovation Subscribers

European Consumer Travel Report Second Edition

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US $1,695 €1265

Understanding the similarities and differences among travelers in France, Germany and the U.K. is essential for travel companies building brands in these distinct markets. Gain the consumer insight you need to thrive in Europe's competitive travel marketplace with this report.
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Report | Published: October 2011
Free For: European and Global Subscribers

Presentation: Shared Borders, Separate Perspectives: Top Trends in European Consumer Travel

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US $199 €148

Understanding the dynamics of European traveler behavior is critical for travel companies building brands in the U.K., France and Germany.
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Presentation | Published: July 2010
Free For: European and Global Subscribers