Phocuswright Research

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Online Travel Agencies 2Q13 and 1H13: Priceline Closes the Gap at Home, Dominates Overseas

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US $450 €366

Headwinds, changes and new initiatives came from all directions in the second quarter of 2013. But global online travel agencies (OTAs) - Expedia, Orbitz and Priceline - as well as the public OTAs in Asia Pacific (APAC), continue to exhibit strong growth amid a challenging environment.
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Data Point | Published: October 2013
Free For: European, Global, and Asia Pacific Subscribers

Payment Unsettled:Cost Opportunity and Disruption in Travel's Complex Payment Landscape

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US $695 €566

Once the traveler's wallet is out, an efficient, effective payment experience - or lack of one - can make the difference between winning and losing a sale. New technology and heightened consumer expectations quickly forced travel companies to deliver better branding, services and communication. Amid the hustle for image, however, the parallel imperative for payment improvements fell to the wayside. Now the industry must face the challenges that lie behind the curtain.
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Report | Published: October 2013
Free For: Global Subscribers

China Report Package (Buy 2 Reports and Save 10%)

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US $1,521 €1239

Purchase Phocuswright's China Consumer Travel Report (including FREE access to the Oct. 9 webinar) and China Online Travel Overview Sixth Edition together to save 10%.
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Report | Published: October 2013

Video Conferencing: Threat or Opportunity?

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US $250 €204

Despite the fact that video conferencing represents a viable alternative to business travel, it has not yet had a major impact on the incidence of business trips.
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Analysis | Published: September 2013
Free For: Innovation Subscribers

European Consumer Travel Report Fourth Edition

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US $1,295 €1055

After years in the doldrums, the European economy is finally beginning to show signs of recovery. Millions who skipped out on vacations in 2011 and 2012 returned to the traveler pool in 2013, and consumers have a renewed sense of confidence. Phocuswright's European Consumer Travel Report Fourth Edition provides a close look at traveler behavior across three core European markets – France, Germany and the U.K. – which together represent close to 60% of Europe's total leisure and unmanaged business gross bookings. The study includes a comprehensive range of travel metrics, including leisure travel incidence, trip frequency and duration, travel expenditure, the use of online and offline channels, travel-related engagement via the mobile web and social networks, and more.
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Report | Published: September 2013
Free For: European and Global Subscribers

China Consumer Travel Report

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US $995 €810

In some respects, China's travel market is not as well developed as many Western markets. Yet with twice as many travelers as the U.S. and a new breed of consumer that is ready, willing and able to get out and see the world, China represents a rather large and unique opportunity. Phocuswright's China Consumer Travel Report provides a comprehensive profile of Chinese travelers' attitudes and behavior throughout the travel lifecycle. Key metrics include frequency and duration of trips (both domestic and international), travel spend and travel component purchases, and the impact of social media and the emerging mobile platform on travel-related activities.
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Report | Published: September 2013
Free For: Global and Asia Pacific Subscribers

Asia Pacific Online Travel Overview Sixth Edition Hotels: Opportunities – and Obstacles – Aplenty

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US $695 €566

The Asia Pacific hotel segment has endured significant hardships in recent years, including the global financial crisis, an earthquake and tsunami in Japan, and weakening in both the Chinese and Indian economies. But the APAC lodging industry remains resilient, and in 2012 gross bookings climbed 8% to more than US$110 billion. This report covers market sizing, projections, analysis and key trends for major hotel markets in the Asia Pacific region.
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Report | Published: September 2013
Free For: Global and Asia Pacific Subscribers

The "Always On" Traveler: Context Aware Services and Intelligent Travel Assistants

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US $250 €204

Smartphone ownership among travelers has touched an all-time high, and continues to climb. Through applications known as Intelligent Travel Assistants (ITAs), smartphones and other mobile devices can give travelers real-time access to timely information, notify them of critical events and even take action in the case of a disruptive travel situation. This article explores the framework for and the current state of ITAs, and also includes a discussion of key vendors and the future of ITA delivery platforms.
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Analysis | Published: September 2013
Free For: Innovation Subscribers

Pan-Asia Pacific Online Travel Traffic Trends Report

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US $595 €485

The Asia Pacific region, whose rising economic power and rapid development is stimulating innovation and widespread adoption of new technologies, hosts a variety of dynamic and growing online travel markets. Pan-Asia Pacific Online Travel Traffic Trends Report provides measurement and analysis of traffic to travel websites across nine key APAC markets, tracking the balance between suppliers and intermediaries, examining the influence of local versus global companies, and highlighting variations in traveler preferences by market.
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Report | Published: September 2013
Free For: Global and Asia Pacific Subscribers

Wanted: A Quality Mobile Offering

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US $250 €204

This Analysis outlines the key components of a quality mobile offering, examines the potential impact of HTML5 and mobile wallet technology, and provides recommendations for travel companies to develop and execute an effective mobile strategy.
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Analysis | Published: September 2013
Free For: Innovation Subscribers