PhoCusWright Research

While the corporate travel sector in the U.S. rebounded relatively quickly from the financial downturn and has now recovered to pre-recession levels, the industry is still in the midst of major change, with several fundamental shifts influencing how business travel will be conducted in the future. This report provides a comprehensive view of the state of managed travel in the U.S., along with the key metrics, dynamics and trends that will shape the arena through 2013.
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This recording and deck of PhoCusWright's April 25 Webinar explores the traditional agency channel, identifying the key forces that shape agency distribution.
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Despite the economic difficulties of 4Q11 – rising fuel prices and airfares, a stronger U.S. dollar, and ongoing financial drama in Europe – online travel agencies delivered mostly strong performances, with solid growth in international markets. The outlook for 2012 is exciting but uneven, with OTAs fighting hard for U.S. share and making gains in Europe.
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Amid a surge in baggage fees and seat upgrades, cruise line onboard services, and hotel in-room extras, ancillary services in travel clearly have a long future ahead of them. But the role intermediaries will play in their distribution is far from certain.
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Despite the proliferation of online booking in the past 15 years, one third of travel is still booked through traditional travel agents. What continues to attract customers to traditional agencies, and what do these travelers have in common?
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Mobile Hits the Mainstream: Technology and Industry Trends studies the trends shaping mobile travel worldwide, tracking mobile device adoption in key global markets. The report highlights emerging mobile technologies, identifying strategic opportunities for suppliers, intermediaries and corporate travel organizations. In addition, the research provides a closer view of the U.S. mobile travel market, sizing the U.S. mobile leisure/unmanaged business travel market through 2013.
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While some online travel agencies in Europe have thrived on the basis of local language content, specialized market knowledge and well-established supplier relationships, many now face harsh realities as the marketplace matures. This Data Point explores a range of factors that are driving change in the European OTA space, including Google's expected entrance into the price-shopping arena, increasing supplier-direct bookings and intensifying M&A activity that will make it tough for smaller, local OTAs to stay afloat.
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Aggregate total gross bookings for the three public U.S online travel agencies (OTAs) - Expedia, Orbitz and Priceline grew in 3Q11. However, macro conditions are becoming convoluted - slowing sales constrained domestic gross bookings, but overseas business remains resilient, particularly in Europe, where economic woes loom large.
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Data, analysis and insight into the Spanish travel industry, with projections of future performance trends through 2013. The report covers Spanish market dynamics, and contains detailed information on individual segments such as air, hotel, car rental, rail, tour operators and online travel agencies.
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Data, analysis and insight into the U.K. travel industry, with projections of future performance trends through 2013. The report covers U.K. market dynamics, and contains detailed information on individual segments such as air, hotel, car rental, rail, tour operators and online travel agencies.
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