Artificial Intelligence and Natural Language Processing in Corporate Travel

Artificial Intelligence and Natural Language Processing in Corporate Travel Published May 2017 Analyst:Christian Kameir

 

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10

By necessity, corporate travel planning considerations include the interest of the company and the preferences of the traveler, the two of which are not necessarily in perfect alignment. To streamline the process and reduce the complexity of corporate bookings, travel suppliers and intermediaries are utilizing new advances in technology. Technologists in the travel space have set their sights on one of the last frontiers of human-computer interaction: natural language processing (NLP) and artificial intelligence (AI).

  • Introduction
  • The Evolution of Corporate Travel Technology
  • Natural Language Processing as Travel Technology
    • Virtual Assistants: Siri, Alexa, Google Assistant
    • Virtual Travel Agents 0.5-1.0
    • Virtual Travel Agents 2.0 – Mobile Travel Assistants
    • Social Media Integration
    • Chatterbots
    • NLP APIs
    • NLP Challenges
  • Artificial Travel Intelligence
    • Solving “Go” to Solve Business Travel?
    • Big Travel Data
    • Machine Learning and Predictive Analytics – On Opposite Sides of the Aisle
    • Artificial Personalization
    • Human Travel Agents and AI – A Winning Combo?
  • Conclusion
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