The International Air Transport Association (IATA) has sponsored New Distribution Capability (NDC) to...

At The Phocuswright Conference from November 14-17, 2017, the Phocuswright Innovation Platform events...

This paper presents an overview of how and why the traveler’s expectations matter, the process of...

It is now commonplace to see people talking to their smartphones. The distinction here was...

A decade after the debut of the first smartphone, people’s fascination with mobile devices shows no...

Mobile messaging has grown rapidly over the past few years, and voice-activated assistants like...

Social media provides a 360-degree platform for the entire trip life cycle – from providing trip...

Smartphone travel planning continues to grow among European travelers. As mobile capabilities improve...

The very first smartphone debuted in 2007 – and a decade later European travelers are still embracing...

Following an all-time high in 2015, the incidence of leisure travel among U.S. adults declined...

With more disposable income than the general traveler population and a greater willingness to spend on...

While 2015 was a banner year for U.S. leisure travel, in 2016 the purchase incidence dropped for some...

U.S. leisure travelers have lots of options to choose from when planning their trips: multiple...

The competitive travel marketplace and high costs of traveler acquisition are strong motivation for...

While travel and tourism rank on a par with other spending categories, not all Americans put leisure...

While travelers frequently fantasize about idyllic destinations, leisure travel encompasses many types...

Following a year in which leisure travel incidence finally surpassed pre-recession levels, the U.S....

Each year, Phocuswright publishes its pick of the top business and technology trends that will shape...

Each year, Phocuswright publishes its pick of the top business and technology trends that will shape...