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19 Results
    Who Owns the Customer? How About the Customers Themselves!
    ArticleWho Owns the Customer? How About the Customers Themselves!
    Published: March 2024
    In the travel industry, the quest to "own the customer" through the collection of detailed profile and...
    Article
    Travel Rewards vs. Loyalty – What’s the Difference?
    ArticleTravel Rewards vs. Loyalty – What’s the Difference?
    Published: November 2023
    This article addresses some key trends in the development of travel loyalty, with a focus on the...
    Article
    Self-Sovereign Identity: Unlocking Seamless Travel
    ArticleSelf-Sovereign Identity: Unlocking Seamless Travel
    Published: October 2022
    As originally conceived, the internet was designed to connect networks of machines to share...
    Article
    Southeast Asia Travel Market Report 2022-2026
    ReportSoutheast Asia Travel Market Report 2022-2026
    Published: December 2023
    This report provides comprehensive market sizing and projections for the Southeast Asia (Indonesia,...
    Report
    China Travel Market Report 2022-2026
    ReportChina Travel Market Report 2022-2026
    Published: August 2023
    This report provides comprehensive market sizing and projections for the China travel industry from...
    Report
    U.S. Online Travel Agency Market Report 2022-2026
    ReportU.S. Online Travel Agency Market Report 2022-2026
    Published: July 2023
    With the U.S. travel market continuing its post-pandemic rebound in 2022, online travel agencies...
    Report
    The Fintech and Payment Revolution in Travel
    ArticleThe Fintech and Payment Revolution in Travel
    Published: July 2022
    Renewed drive for increased efficiency and a simplified, secure user experience as demands for the...
    Article
    How Blockchain Tokenization Will Transform the Travel Industry
    ArticleHow Blockchain Tokenization Will Transform the Travel Industry
    Published: December 2022
    Tokenization is a well-established concept: For twenty years, traditional applications surrounded...
    Article
    Help Wanted: How Travel Survives the People Shortage
    ArticleHelp Wanted: How Travel Survives the People Shortage
    Published: July 2022
    When COVID lockdowns receded in early 2021, it was expected that frustrated travelers would return...
    Article
    How Is Travel Adapting to the Subscription Economy?
    ArticleHow Is Travel Adapting to the Subscription Economy?
    Published: September 2022
    With travel on the rebound as the pandemic wanes, suppliers and intermediaries have had an opportunity...
    Article
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